For any small business or enterprise, it is essential to make an informed decision about the best business telephone solution for its day-to-day business activities. Here are three questions to ask yourself:

1. Do I need a physical office telephone?
It’s not always that easy for a small business to resource an office, especially if you are a start-up company. Many small businesses can make use of a virtual phone service which uses mobile devices to keep you connected instead of traditional phones. This also means you are able to easily and quickly respond to customers when you are out and about.

2. If you do need office phones…
..there are a couple of choices available dependent on the type of service do you need. You can opt for a traditional business landline provided by a national or regional phone company such as BT. Alternatively, a Voice over Internet Protocol (VoIP) system may be worth considering, this is a telephone service which runs over the internet and is offered by many different providers.

3. If you choose a VoIP service…
This can be run on your premises or can be hosted by a cloud-based service provider such as Inclarity and Gamma.

Hand holding old telephone retro poster vector illustration

Designed by Freepik