It’s a new year. Is it time for a new telecom connectivity provider?
If you’re considering a new provider for 2023 and beyond, you might want to ask yourself the following questions:
- What are your telecom needs?
- Why are you unhappy with your current provider?
- Is your current provider able to grow with your business and support your goals?
While price is always an important consideration to any business, there are a number of other factors to consider when researching a new telecom provider.
Security and reliability are perhaps the most important factors. The quality of customer service is also of vital importance.
Questions to ask a new telecom provider:
- What happens if there’s a problem? How do they respond to incidents?
- Will you have a designated contact person?
- What is their rate of customer renewal?
The right provider will listen to your needs and provide you with a bespoke solution. At Jelly, we have a 95+% renewal rate among our customers. We pride ourselves on being a premium customer service provider with the best ongoing support.
Are you ready for a new telecom provider? Get in touch via phone, email or WhatsApp.