Gamma 2018-03-14T16:33:15+00:00
Hosted VoIP - Business Telecoms Solutions - Jelly Communications

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Business Hosted VoIP – Gamma

Outstanding business hosted VoIP solution – Gamma Horizon

Jelly Communications, a business hosted VoIP provider, offers Gamma Horizon – a feature rich, reliable telecom solution which provides a complete communications package for businesses small and large. Based on the Broadsoft platform, that has more than 10 million subscribers worldwide, the service allows you to easily manage your business communications while maximising your employees’ productivity.

With lots of clever features and the emphasis on control and management via a web portal, Horizon takes the responsibility away from IT. The system is easy to configure and quick to respond to your business’ changing needs while allowing your employees to efficiently manage their calls.
Horizon has minimal capital outlay and its reliable service and straight-forward approach make it a perfect communications solution for businesses looking to increase productivity, save money and improve their image.

Key Features

With Gamma Hosted VoIP, there are many options and solutions to help further your business’s telecoms and enhance your overall business. Hosted IP telephony gives you the ability to distribute phone calls from a single line to a number of other lines by setting up Hunt Groups which will allow for convenient collaboration with colleagues. On top of this you will be able to transfer calls to any internal or external number or simply pick up a group member’s call to aid customer service. We will also enable you to customise settings for individual sites, groups or departments.
Gamma Horizon can help to improve your company’s image with the customer focused features that hosted VoIP offers. With the ‘call waiting’ feature, you can ensure that you are ready before taking your next call and you will have the option to apply music to the line when customers are waiting. Similarly you will be able to use the ‘Auto-Attendant’ feature to provide callers with menu options in order to route their calls to the correct place. You will also have the option to apply a ‘Diversion Inhibitor’ to avoid calls being transferred numerous times and therefore providing a better customer experience.
Gamma Hosted IP telephony allows you to bar any unapproved call types, allow access to phones using authorisation codes and use call history to view all calls made, received and missed.
Work efficiently with the range of proficiency features that hosted IP telephony can offer, including call recording for audit trials, compliance or training purposes. Last number redial and automatic call back allows for increased productivity as does the ‘do not disturb’ facility and ‘busy lamp key’ system which allows colleagues to easily see if others are available. The company directory will also be available from the handset with up to 100 speed dials for most frequently used numbers.
Never miss a call with ‘One Number Anywhere’ which allows you to link multiple devices to one number so that when a call is received all devices will ring simultaneously ensuring that those important calls are never missed. If you can’t get to the phone, hosted VoIP will give you the option to use call forwarding or keep track of important calls with ‘Call Notify by Email’. ‘Remote Office’ gives you the option to use your number and profile on any phone enabling you to stay connected wherever you are, similarly ‘Hot Desking’ allows you to use your number and preferences on any enabled phone within the company. If you receive an important voicemail, you have the ability to save it or forward a copy to your entire team, making communication easier and more effective.

The Horizon Difference

Gamma hosted VoIP gives you:

  1. Premium handsets plus desktop and mobile clients
  2. A simple web interface to control and monitor performance
  3. A reliable and secure network with the Gamma IP network
  4. Broadsoft call controller platform

The benefits of Horizon

  • Features you can easily control –
    Horizon comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

  • Empower your staff with ‘one number anywhere’ –
    Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

  • An on-demand service with no hidden costs –
    Horizon is hosted on your behalf so you only pay for what you need on a simple per seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.

  • Lower call costs –
    With Horizon, you get all the benefits of IP telephony including free site-to-site calls and cheaper call rates.

  • Enables flexible working –
    Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working and extending the service to mobile devices.

  • Number choice –
    You have total flexibility with the numbers you want to use. Keep your existing numbers or get new ones. Extend your business reach and use any local area number no matter where you are located.

  • A business continuity solution –
    Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. Horizon sits in the cloud meaning it provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

Options

  • soft client
    Bring the power of Horizon to your Windows desktop, laptop, Android or iOS device and access a range of features to ensure your colleagues and customers are always in contact

  • horizon integrator
    Unleash even more of Horizon’s capabilities across your desktop with Horizon Integrator. Horizon integrator is a powerful piece of software that gives you control of your Horizon service from your desktop without having to log in to your Horizon Portal. It also provides interaction with key programs such as Microsoft Outlook and Skype for Business. Our CRM Integrator can be added to enable easy integration with your CRM program, in addition to the full set of features Horizon Integrator offers.

  • Call queuing
    Horizon Call Queue helps you present professional image to your customers by managing incoming calls effectively and delivering them to groups, as soon as users become available.

  • Receptionist console
    Manage incoming calls and call routing to single or multiple sites via a simple, easy-to-use interface.

  • Horizon call centre
    Horizon Call Centre is a cloud-based service with an extensive range of inbound call centre capabilities that can be configured and managed via and easy-to-use web portal.

  • Management reporting
    Akixi gives you real time statistics and cradle-to-grave reporting, enabling you to track and keep on top of every call occurring within the company. Akixi is a business telecoms solution that also gives you the ability to track after hours calls, recover abandoned calls and track all activity from any internet enabled device.

Gamma Horizon Pricing

Gamma

  • Contract Term
  • Broadsoft Platform
  • Hunt Groups
  • Voicemail/ Voicemail to email
  • Auto Attendant
  • Customised On Hold Music
  • Call Forwarding
  • Hot Desking
  • 3 and 15 way call conferencing
  • Free UK landline and mobile calls
  • Free VoIP handset
  • Integrator
  • Softphone for PC, android or iOS
  • Monthly cost per sub

Basic User

  • 12
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • No
  • No
  • No
  • £12.00

Standard User

  • 36
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • No
  • £10.00

Complete User

  • 36
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • £14.00
  • * Fair usage policy applies for free calls. A managed internet connection has to be provided in order to recieve free handsets.
  • Why Jelly

    Personal Service

    Jelly offers a personal service. We don’t operate out of large call centres and our phones are always answered quickly by a familiar voice.

    Independent

    Jelly can offer solutions from a number of suppliers, giving the customer an overview of the market place and finding the best fit for their needs.

    Ongoing Support

    Jelly offers quarterly reviews for all of our clients to ensure that they remain on the best package throughout the duration of their contract.

    Money Saving

    Jelly is typically cheaper than dealing with suppliers direct and we can offer a more personal level of support and account management.

    Find Out More About Gamma