Using the BIS System on Your BlackBerry®

Your BlackBerry device is capable of receiving email from your personal and or business email accounts using a web based system called BIS.

In order to set up you will require the following

  1. A BlackBerry device with web access
  2. Internet Access
  3. The email address you want  the device to use including passwords for your accounts 

 

Please note that if you are using an email address that is not personal or a business account you may need to obtain details from your IT administrator.

1. From your PC go to:

      For T-Mobile: http://www.instantemail.t-mobile.co.uk/

      For O2: https://bis.eu.blackberry.com/html?brand=o2mailuk

      For Vodafone: http://mobileemail.vodafone.net/

Click on 'Create New Account' and agree to the T & C's

2. Enter the Device's PIN and IMEI number. This can be found on the device either by going to options > status or under devices battery or on the device box. It should look like this.

pinnumber

3. Now you will be prompted to set up a username and password, make this memorable and relevant, as you will need it to make any changes to your account in the future.

4. Now you will be prompted for your email details, enter them as advised on the screen. Your details should look like this, most accounts need the first option selected.

details

The password is the password you use to login to your email account. If this is a business account  and you do not know the password you will need to contact the IT administrator.

5. Next you will be asked what type of email you use, most commonly you will use POP/IMAP. Most accounts use POP e.g. ntlworld, btinternet, virgin, etc. If you use hotmail or gmail, however, you will be able to skip this section. This is how it should be set then click next.

popimap

If you use exchange you will need to select accordingly and get the OWA details from your IT Administrator, this information should be entered into the bottom two fields.

Now your emails should be set up accordingly. The next screen will confirm it.